Admin Curated Cart (Online Shop)

Join our dynamic team as Admin Curated Cart at CV Adikara Hardana Kencana, where you'll be the backbone of our online operations. This pivotal role combines administrative precision with customer engagement excellence, ensuring seamless order processing and responsive communication through our online shop. Based in Benda, Banten, you'll play a crucial role in maintaining the smooth flow of our e-commerce activities, from order management to customer service.

At CV Adikara Hardana Kencana, we're dedicated to creating a seamless shopping experience for our customers. As Admin Curated Cart, you'll be responsible for managing our online store's day-to-day operations, ensuring that every order is processed efficiently and every customer receives the attention they deserve. With a focus on both administrative efficiency and customer satisfaction, this role offers a unique opportunity to contribute to the growth and success of our online business.

📋 Tanggung Jawab Pekerjaan

• Manage and process customer orders with precision, ensuring accurate and timely fulfillment.
• Coordinate with our logistics team to ensure smooth delivery of products to customers.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintain our online store's inventory, updating product listings and managing stock levels.
• Assist in the development and implementation of our e-commerce strategies, ensuring we meet and exceed customer expectations.
• Collaborate with the marketing team to promote our products and enhance our online presence.
• Monitor and analyze sales data to identify trends and opportunities for improvement.
• Ensure compliance with all relevant regulations and company policies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 2 years of experience in administrative roles, particularly in e-commerce or customer service.
• Proficient in using e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong organizational and multitasking skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal, with the ability to engage with customers effectively.
• Attention to detail and a commitment to accuracy in all administrative tasks.
• Familiarity with inventory management software such as QuickBooks or SAP is a plus.
• Ability to work well in a team environment and contribute to a positive and productive workplace.

🛠️ Keahlian

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